Answers to our most frequently asked questions
Still don’t find what you need? Contact us and we’ll be in touch.
How do I arrange a phone or tablet repair?
Who are the iFixapple technicians?
Trust and safety are very important to us. iFixapple technicians are experts in mobile device repair and smart home installations and are enthusiastic about providing technological expertise to alleviate your tech stress. All iFixapple technicians have been carefully vetted and screened and we require a comprehensive background check.
How long will it take to set me up with a technician?
How do I find out about the technician’s ETA?
Your iFixapple technician will text or call you when they are on the way to save the day!
What is the benefit of using iFixapple?
Imagine traveling to a repair store, searching for parking, and being separated from your device for hours. Our service alleviates all the pain points of the conventional device repair process, while ensuring your data is kept private and secure. Our online process is easy to use, our service is affordable on any budget, and we offer a lifetime guarantee on all of our top quality parts and repairs.
After I set up my appointment, how can I contact iFixapple?
You can email us at support@iFixapple.com or call us on +2348035150981
Do you provide a guarantee on repairs?
What happens if I crack my screen again or if my device experiences another type of damage unrelated to the repair?
How do I pay?
Do you accept cash?
How much will it cost?
Please use this link to view all devices and their pricing.
What kind of devices do you repair?
We are proud to support repairs for mobile devices including: Apple iPhone, Apple iPad, MacBook and iMac. Contact us to inquire about support or repair for other devices.
My issue isn’t listed as an option. Can you fix it?
For all other issues, we’d be happy to connect you with a technician who can perform a diagnostic. Note: we do charge a fee for diagnostic tests. If the technician is able to diagnose and solve the issue, we’ll waive this fee and simply charge you for the needed repair. In the event that the issue is irreparable, you won’t be charged anything beyond the nominal diagnostic fee. This fee ensures that the technician is compensated for time spent traveling to your preferred destination and opening up your device.